I hope this page helps with any questions you may have! If you have any questions that aren't answered here please feel free to contact me at [email protected]! I will reply back as soon as I am able!
Payments & Shipping
Payments:
Currently, online transactions are accepted with Stripe, though other options will be added!
Shipping:
-Covid-
At
this current time, I make all things to order, which runs about a week
from start to finish. With Covid affecting how my suppliers operate the
production to packing an order can run from 2-3 weeks, not including
shipping time. Though shipping is usually 2-4 days in transit.
Shipping options are:
USPS
If you are ordering for a gift/special event please send an email at [email protected] or a note during checkout and time it accordingly!
RETURNS AND EXCHANGES
To return or exchange an item please,
Contact me within 5 days of delivery. ( [email protected])
Ship items back within 14 days of delivery if you wish to exchange the item. A return label will be emailed to you, you may use the original box your item(s) came in, less any you wish to keep. Just print the label, and cover the previous label with it after taping the box shut once more.
FOR ITEMS DAMAGED IN THE SHIPPING PROCESS:
If an item is damaged in shipment please get in contact immediately for a replacement, at [email protected].
Be sure to include photos of the damaged box, and the item itself, so
that a replacement can be dispatched as soon as possible.
Conditions of return
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy:
The
privacy policy here is pretty simple actually! The only information I
collect is what you provide, address, email, phone number. Which is
collected at the time of sale.